515 Private Road 3001   Big Sandy, Tx 75755 / (903)636-5200 Extension 243
Return Authorization Application
Company Name:
Contact Name:
Email Address:
Phone Number:
Fax Number:
Item of Concern:
Item Serial Number:
Problem Description:
Hardware Case Number:
Hardware Tech Name:
If you have not yet contacted the hardware department, please contact them
for troubleshooting before submitting your RMA request. You can contact the
hardware department at (800)452-2502 ext 505 Monday through Friday
6:00 AM to 8:00 PM and on Saturday 7:00 AM to 5:00 PM CST
After this form is filled out completely and submitted, a response will be emailed to the address listed above within 24 hours.
RMA NUMBERS ARE ONLY VALID FOR 30 DAYS! AFTER 30 DAYS, YOU MUST APPLY FOR A NEW RMA NUMBER.